TERMS AND CONDITIONS

Thank you for shopping on my page. Here is a list of details you’ll need to know before placing an order with me:

PAYMENT
This page currently accepts payments via credit/debit card only. If you'd like to pay via PayPal or bank transaction, please email hello@thehatdesign.com

SHIPPING
Please proceed to the checkout to calculate the shipping price. Delivery times vary from 3-10 business days based on location. If your country is not available at checkout, please order via email: hello@thehatdesign.com
If you need it by a specific date or want your order to be trackable, please email me as well before placing your order.

RETURNS
At this time, I do not offer returns or exchanges. If you are unsatisfied with your order within 7 days after your package has arrived, please contact me at hello@thehatdesign.com

DUTIES/TAXES
International packages may incur taxes/duties. Please familiarise yourself with your country’s fees before placing an order. I am legally obligated to enter the full value of orders on customs forms. My prices include 13% VAT. If you need an invoice, please email hello@thehatdesign.com

PRIVACY POLICY
I respect your right to privacy. Accordingly, payments are processed securely and your information is solely used to process your order and will never be shared or sold to third-parties.

CANCELLATIONS
I will try my best to fulfil every order as specified in my terms, but delays and cancellations may occur for reasons beyond my control. I reserve the right to cancel any orders for any reason, refunding you for the full amount immediately.

ASSISTANCE
For any further assistance, please get in touch at
hello@thehatdesign.com
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Theresa Hattinger
Payergasse 10
1160 Vienna
Austria
UID number: ATU72924669
hello@thehatdesign.com

LIABILITY FOR THE CONTENT
The contents of this site have been created with the utmost care. We cannot guarantee the correctness, completeness and actuality of the contents.

COPYRIGHT
The contents and works created on this page are subject to Austrian copyright law. Downloads and copies of this page are only permitted for private, non-commercial use. As the contents on this page were not created by the operator, the copyrights of third parties are respected. In particular contents of third parties are marked as such. If you are nevertheless aware of a copyright infringement, we ask for a corresponding note. If we become aware of legal violations, we will immediately remove such content.

LIABILITY FOR LINKS
This site contains links to external websites of third parties on whose contents we have no influence. Therefore, we cannot assume any liability for these third-party contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the content of the linked pages is not reasonable without concrete indications of an infringement. In the event of a breach of the law, such links will be removed immediately.

PRIVACY POLICY
The protection of your personal data is very important to me. I therefore process them exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection declaration, I inform you about the most important aspects of data processing on this website.

CONTACT
If you contact me by e-mail, I will save the data you have provided to process the request and for any further questions for six months. In the case of an order or a business relationship, I store the data after the contract has been fulfilled in accordance with the statutory retention requirements. Of course, I will not pass this data on without your consent.

In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority.

If you have any questions or require additional information, you can reach me at the following contact details: hello@thehatdesign.com

1. DEFINITIONS
This data protection declaration  is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

a) Personal data
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
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